Director of Membership & Personnel Actions

About Us

Civil Air Patrol (CAP) is comprised of 61,166 volunteers in career fields as varied as mechanics, doctors, plumbers, executives, teachers, and retirees.  CAP members embody our core values of integrity, volunteerism, excellence, and respect.  CAP is committed to diversity, equity and inclusion in alignment with our core values.

We are your neighbors, your co-workers, and we are servant leaders  volunteering our time and resources to support our  communities with emergency response, aviation and ground services, youth education and development, along with the  promotion of air, space, and cyber opportunities.

Civil Air Patrol is in a unique position being both a 501(c)(3) non-profit charity and an Air Force Auxiliary.  We are a Total Force Partner along with the Air Force, the Air Force Reserve, and the Air National Guard.

We are the only non-profit organization in the United States that combines search and rescue, youth leadership development, with  aerospace and cyber education.

Today, our 26,083 cadet members and 35,083 adult members serve with passion across 8 Regions and in 52 CAP Wings throughout the nation, including all 50 States, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.

Job Title:  Director of Personnel & Member Actions
Directorate:  Personnel & Member Actions
Salary:  132,100
Location:  Maxwell AFB, AL
Reports to:  COO
Closing date:  28 March 2023

The Director of Personnel & Member Actions manages the corporate personnel program for volunteer members of Civil Air Patrol. Responsible for the CAP Membership System, collection of membership dues and the Wing, Region and National Corporate dues structure. Responsible for managing, developing, maintaining, and updating all publications in the CAP personnel series. Develops and recommends personnel policies; writes and revises governing directives and forms.  Prepares briefings and seminars on a variety of personnel subjects. Acts as advisor to the volunteer staff on personnel issues. Accountable for implementing CAP’s goals, objectives and strategies related to personnel and member actions.  Oversees national committees/appointments, cadet and professional development registrar functions, testing control, awards, promotions, terminations, adverse actions, retirements, unit charters, counterdrug screening/training and membership screening. Collaborates with Marketing and Communications department on recruiting and retention initiatives. Works in direct contact with the Chief of the CAP Legal Officer Corps concerning requests for appeals, hearings, and/or reports.  Maintains all records for proceedings, publishes final decisions and prepares the annual report for the Board of Governors. Performs other duties as assigned.

QUALIFICATIONS

•     Bachelor’s degree required; Master’s degree preferred from an accredited college or university.

•     Must have ten years management experience in a nationwide nonprofit membership organization.

•     Knowledge of Civil Air Patrol personnel policies desired.

•     Must have strong interpersonal skills and the ability to communicate persuasively, both orally and in writing, with managers, staff and the public.

•     Must have extensive working knowledge of MS Word, Excel, and PowerPoint;

•     Power BI experience desired.

•     Must be able to handle sensitive situations, uphold confidentiality, and deal with a wide variety of personnel at all levels.

•     Must have prior supervisory experience.

•     Experience managing a membership call-center desired.

•     Some travel required.

To apply, visit our website at www.gocivilairpatrol.com to complete and submit our required online employment application.  A resume must be submitted in addition to a completed employment application at CAPDP@capnhq.gov .  This position does not offer a relocation package.  Civil Air Patrol offers full benefits in this position, including life insurance, health/dental with Blue Cross, flexible spending account, 401(k) retirement plan, sick and vacation leave, and paid holidays. No phone calls, please.  EOE