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Support Services Coordinator

Date Posted
September 26, 2019
Full Time
More Information


Title: Support Services Coordinator
Directorate:  Cadet Programs
Location:  Maxwell AFB, Alabama
Reports to:  Curt LaFond
Salary:  $35,000          
Closing date:  6 October 2019           

About Us
Comprised of nearly 65,000 volunteers and cadets, from ages 12 to over 100, in career fields as diverse as mechanics, doctors, plumbers, executives, teachers and retirees, our members embody our core values of integrity, volunteerism, excellence, and respect.
We are your neighbors, we are your co-workers, and we are patriots volunteering our time and resources supporting America's communities with emergency response, diverse aviation and ground services, youth development and promotion of air, space and cyber power.
Civil Air Patrol is in a unique position of being both a 501(c)(3) charity and the Air Force Auxiliary. We are considered a Total Force Partner with the Air Force, the Air Force Reserve and the Air National Guard.
We are the only non-profit in the United States that combines search and rescue, youth character and leadership development and aerospace and cyber education while advancing the preservation and extension of universal, American values. 95% of our cadets feel it’s important for them to help our Country.
Today, our 27,353 cadet members and 37,744 adult members, serve in 52 Wings throughout the Country, which includes all 50 States, the District of Columbia, Puerto Rico and the U.S. Virgin Islands.

An entry-level position for a project management professional

Civil Air Patrol’s Cadet Program provides an aviation-themed afterschool experience to 27,000 teens in 1,000 locations across the nation. Today’s cadets are tomorrow’s aerospace leaders.

We are in search of a Support Services Coordinator to administer subprograms that equip cadets for success (e.g., textbook distribution, uniform vouchers, scholarships, awards, etc.). The position may include opportunities for career advancement in the youth development/program management field. Recent graduates (any major), entry-level project management professionals, and experienced administrative professionals who are looking for bigger challenges are encouraged to apply. The key functions of the Support Services Coordinator will include:

  • tracking the status of educational projects in development by a 40-person team

  • processing $2M of invoices for prompt, accurate payment annually

  • booking all travel for team members

  • using a Content Management System to keep the website up to date

  • responding to customers via pitch-perfect emails or a businesslike manner on the phone

  • compiling and monitoring our team’s Key Performance Indicators

  • copy editing publications that reach a wide, diverse audience

  • providing general administrative support to the Director

The ideal candidate must possess:
High school diploma or GED required. College degree preferred.  Must have two years’ experience in an administrative position.  Proficiency in MS Outlook, MS Word, and MS Excel is required. Prior experience with Adobe Acrobat, MS Teams, One Drive, and a content management system, is highly preferred. Amazingly organized and reliable with details:  Must be ready to track the progress of forty different subprograms and for $2M in invoices to cross the desk annually, each requiring careful verification and prompt payment.  Must have competent business writing skills, pitch-perfect email replies to customers and succinct, grammatically correct posts for our blog and social media.  Familiarity with the Civil Air Patrol Cadet Program and enthusiasm for positive youth development is a plus.

To apply, visit our website at to complete and submit our required online employment application.  A resume may be submitted in addition to a completed employment application by fax to 334-953-9906 or via email to   This position does not offer a relocation package.  In this position Civil Air Patrol offers a full benefits package to include life insurance, health/dental with Blue Cross, flexible spending account, 401(k) retirement plan, sick and vacation leave and paid holidays.  No phone calls, please. EOE


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