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Website Donation Module

The website donation module is an integrated feature on CAP SiteViz websites which streamlines and enhances fundraising efforts. It provides a centralized landing page for secure online donations, promoting ways to give for donors, and inspires trust

How does my unit request a fundraising donation button for our website?

The Website Donation Module is an integrated fundraising feature available on Civil Air Patrol SiteViz websites. It provides a secure, centralized platform for online giving, making it easy for donors to support CAP while learning about additional ways to contribute.

As part of CAP’s strategic plan to strengthen fundraising efforts across the organization, the Field Fundraising team partnered with Marketing and Communications, Information Technology, and Financial Management to implement this initiative.

Donations made through a wing’s donation page are paid directly to that wing, eliminating the need for funds to be routed through National Headquarters before distribution. Donors may also use the comment box during the donation process to designate their gift to a specific squadron or unit within the wing. For example, a donor supporting an Alabama squadron can use the Alabama Wing donation page and note the intended squadron in the comment field. The wing administrator is then responsible for distributing designated funds to the appropriate unit.

The Website Donation Module launched in July 2023 and was updated in May 2026 to simplify the donor experience and improve the distribution of funds to wings and squadrons.

 

 

Our unit is utilizing the Website Donation Module. We noticed that a donation we received was less than the amount the donor gave. Are there fees associated with online donations?

Yes. Donations processed through the Website Donation Module are subject to platform and payment processing fees.

Fundraise Up, the fundraising platform used by Civil Air Patrol, operates on a success-based pricing model and charges a 4% platform fee on successful donations. In addition, Stripe, the payment processor used to securely process online transactions, charges standard payment processing fees. For most domestic online credit card transactions, Stripe's fee is 2.9% plus $0.30 per transaction.

These fees support the technology and services that make online fundraising possible, including secure payment processing, automated IRS-compliant tax receipts, donor engagement tools, recurring giving opportunities, employer matching gift searches, tribute giving options, and other features designed to increase donor participation and retention.

Before completing a donation, donors are given the option to help cover these costs by selecting the "Cover transaction costs" checkbox. Many donors choose to do so, which helps ensure more of their gift reaches the intended wing, squadron, or program. If the donor does not elect to cover the fees, the applicable platform and processing costs will be deducted from the donation before funds are distributed.

Civil Air Patrol selected this platform because it provides a secure, scalable fundraising solution that supports the needs of wings and squadrons across the organization while offering donors a modern and user-friendly giving experience.

How will funds received through our unit donation button be received by our unit? Who can review the reports?

Donations made through a wing donation page are paid directly to the wing through CAP's fundraising platform. Donors may use the comment field during the donation process to designate their gift to a specific squadron, unit, or program within the wing. Wings are responsible for reviewing donor designations and distributing funds accordingly.

Donation reports are available to designated Wing Administrators and Wing Financial Analysts. Reports include donor information, gift details, and any comments or designations provided by the donor, allowing wings to properly steward donors and allocate funds as intended.

Please note that gifts are processed through FundraiseUp and Stripe, and reports are typically available after the monthly payout cycle. As a result, there may be a delay between the date a donation is made and when funds are received by the wing and subsequently distributed to squadrons or units.

CAP's Financial Management Department has been a key partner in developing this process. Compared to the limited documentation previously provided with transferred donations, the new reporting offers significantly more detail to help wings track donations, recognize supporters, and honor donor intent. Donors who choose to remain anonymous will continue to have their privacy respected.

Where do the funds go when a donation is made through a Wing or Squadron donation website?

Donations made through a wing donation page are processed securely through Stripe and FundraiseUp and paid directly to the wing. Donors can use the comment field to indicate if they would like their gift to support a specific squadron, unit, or program within the wing. Wings are responsible for ensuring designated funds are distributed according to the donor's wishes, allowing local units to benefit from the support of their communities.

Can our specific squadron or wing name be added to the donation button for donors to see when they make a donation?

Yes and no. The wing name is displayed on the donation page, allowing donors to clearly see which wing they are supporting when making a gift. However, individual squadron names are not displayed on the donation page itself.

Donations made through a wing's donation page are paid directly to that wing. If a donor wishes to support a specific squadron, unit, or program within the wing, they can indicate their designation in the comment box during the donation process. The wing administrator is then responsible for distributing designated funds to the appropriate squadron or unit based on the donor's instructions.

For example, a donor wishing to support a specific Alabama squadron would make their gift through the Alabama Wing donation page and note the squadron name in the comment field.

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